Thank you for visiting our website and for your interest in Roto Roof Windows and Hardware Ltd. and our services. To make you feel safe and comfortable when you visit our website, we take the protection of your personal data and its confidential treatment very seriously.
With this information on data protection we would therefore like to inform you when we store which data and for what purpose we use it – naturally in compliance with the applicable data protection regulations.
Should you have any further questions regarding the handling of your personal data, please do not hesitate to contact our Chief Data Protection Officer, whose contact details you will find below.
Unless otherwise stated in the following sections, no personal data is collected, processed or used when using our websites.
When you access our Internet pages, our Web servers automatically collect general information. This includes the type of web browser, the operating system used, the domain name of the Internet service provider, the IP address of the computer used, the website from which you visit us, the pages you visit on our site and the date and duration of your visit.
This data cannot be used by us to identify the individual user. We only evaluate the information statistically and use it exclusively to improve the attractiveness, contents and functionalities of our websites.
Definition of personal data
In the EU General Data Protection Regulation (GDPR), personal data is defined as follows:
Any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Legal basis for the collection of personal data
Insofar as we obtain your consent for the processing of personal data, Art. 6 para. 1 lit. a GDPR serves as the legal basis for the processing of your personal data.
When processing your personal data to fulfil a contract between you and Roto Roof Windows and Hardware Ltd., Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.
If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.
Data erasure and storage period
The personal data of the data subject will be erased or the processing restricted blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The data will also be restricted or deleted if a storage period prescribed by the aforementioned legal provisions expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.
Collection and processing of personal data
Personal data is only collected if you provide it voluntarily, for example to carry out an order, a survey, a contest or a registration for personalised services. There you will be informed about the intended purpose of processing and, if necessary, asked for your consent to storage.
The personal data collected within the framework of our websites will only be used without your consent for order processing or processing your enquiries and, if necessary, passed on to the responsible company within the Roto Frank Group. Only with your consent will your data be used in a centrally managed customer and prospective customer database administered under the responsibility of Roto Roof Windows and Hardware Ltd. and consolidated in the Roto Frank Group. The use of this data is limited to the purposes of advertising and market and opinion research and is only possible for international Roto group companies. You can revoke your consent at any time with effect for the future.
Your data is encrypted before transmission and processing in order to protect it from access by unauthorised persons. Please note that unencrypted e-mails are transmitted without access protection.
Your data will not be sold, rented or made available to third parties in any other way than described here. Personal data will only be transferred to state institutions and authorities within the framework of mandatory national legislation. Our employees, agencies and dealers are bound by us to the strictest confidentiality.
You can contact us via our e-mail address or by telephone. The personal data transmitted to us in this way will of course only be used for the purpose for which you made them available to us when contacting us.
If you use our contact form and we request information that is not required to establish contact, we have always marked it as optional. These details serve us to substantiate your inquiry and to improve the processing of your request. Providing this information takes place expressly on voluntary basis and with your consent. If this involves information on communication channels (e.g. e-mail address, telephone number), you also agree that we may contact you via this communication channel in order to respond to your request.
You can of course revoke this consent at any time with effect for the future. For this, please contact our data protection officer, whose contact details you will find below.
You can apply online to Roto Roof Windows and Hardware Ltd. via our application portal. Your online application will be forwarded directly to the HR department via an encrypted connection and will of course be treated confidentially. We will of course use your details exclusively for processing your application and will not pass them on to third parties outside the Roto Frank Group.
Please note that we only offer the applicant portal for applications. Should you nevertheless apply to us via e-mail, we expressly point out that e-mail attachments are not encrypted.
Data transmission to other Group companies
Data transmission to external service providers (Processor)
Your data will be passed on to service partners, provided that they work on our behalf and support Roto Roof Windows and Hardware Ltd. in providing its services.
Processing of your personal data by contracted service providers takes place within the scope of order processing in accordance with Art. 28 GDPR.
The aforementioned service providers only have access to such personal information as is necessary for the performance of their respective activities. These service providers are prohibited from disclosing your personal information or using it for other purposes, in particular for their own advertising purposes.
Where external service providers come into contact with your personal data, we have taken legal, technical and organisational measures and carried out regular checks to ensure that they also comply with the applicable data protection regulations.
Your personal data will not be disclosed commercially to other companies.
Website optimization tools
We use so-called cookies in some areas of our pages. A cookie is a small text file that is placed on your hard drive by a website. Cookies do not cause any damage to your computer and do not contain any viruses. The cookies on our Internet pages do not collect any personal data. We use the information contained in cookies to make it easier for you to use our pages and to tailor them to your needs.